Last April 25, 2017, there was a Chipotle data breach. This affected thousands of customers who used credit cards to pay.
You may wonder how it happened. Let us figure out what occurred during the incident. Also, we will know how did Chipotle settle the issue.
How It Happened
Chipotle Mexican Grill is a famous restaurant. That is why they have a lot of branches nationwide. They expand their business due to its high demand.
Also, a lot of people are coming in and out. Because cashless payment is the most common mode of payment. The incident had a lot of affected customers as well.
Hackers went to breach their data nationwide. They used the credit card to buy an item the cardholder did not order. How did they know?
One consumer complained that a hundred thousand dollars were charged to him. But he did not buy anything at that price. Some even delivered the item far away from the state the client was living.
Big thanks to the credit card companies. They immediately reported the situation to the owner. They were aware of and tracked their other previous purchases.
How many of them were affected by the Chipotle data breach? 2,250 cardholders went to Chipotle and got hacked by their accounts.
This serves as a lesson to both the company and the consumers. Make sure that the security is tight. You should be mindful especially when it is about the privacy of the person coming in.
Also, customers should always track their credit card statements. In able for them to report the situation to the bank. Then, they will be able to settle the issue immediately.
Chipotle’s Comments
Chipotle Mexican Grill’s spokesperson acknowledged the problem. They are quick to solve what happened to the cardholders.
Still, they blame it on the other technical data to be responsible for the data breach.
With that in mind, they did not disclose their security plans. But, this proves that they are improving their services. They have learned that from their recent experience.
Also, they gave an assurance to the complainants that the issue is currently in progress. This is comforting for them.
The amount of the charge was big. So, you can feel the feeling of comfort on their part.
Be careful the next time you buy. Either you buy food in a restaurant or you buy something. Remember to be mindful and track your statements.
Conclusion
The chipotle data breach has affected a lot of consumers nationwide. This has served a lot of lessons to both parties.
Remember to check your security plan. You will gain the trust of the customers if you are consistent with that. Also, assure your customers that they are safe in your hands.
For the clients, always track your purchases. If you find something suspicious, do not hesitate to report them to your bank. This will raise awareness for all the consumers.
Always be careful. Hackers are everywhere. Technology is advancing. So, learn how they set this up too.